Delighting Customers in Japan XVI

Beginn:
15.06.2017 | 18:30
Ende:
- 21:00
Ort:
BNP Paribas offices

Ansprechpartner

Sayoko Iwata
Tel: +81-(0)3-5276-8738
Email: events(at)dihkj.or.jp
Fax: +81-(0)3-5276-8733

~ reached the fixed number ~ Joint Chamber Event

Venue: BNP Paribas offices
GranTokyo North Tower, Marunouchi 
MAP (next to Tokyo station – Yaesu North exit)

Language: English

Member Fee: 5,000 yen / Non-Member Fee: 6,000 yen
Payment: You will receive an invoice after the event by post

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About the event:

Japan is known as one of the most challenging markets in the world. Whether your business is a start-up, long-established, or somewhere in between, you are probably confronted daily with the issue “how to delight customers?”

Because there is not a single answer to this very fascinating question, the Belgian Luxembourg Chamber of Commerce in Japan (BLCCJ) launched in 2001 “Delighting Customers in Japan”, an annual seminar where a number of top executives share their ideas and experiences about the challenges of succeeding in this perplexing market.

Following the great success of the event formula, the BLCCJ is very pleased to organize the 16th edition in 2017, where we will welcome again 3 distinguished speakers who will share with us their strategies, experiences and insights regarding their businesses in Japan:

Mr. Eric DOUILHET, President, ESTEE LAUDER GROUP OF COMPANIES KK
Mr. Yuzo KANO, Co-Founder and CEO, BITFLYER, INC.
Mr. Vincent NELIAS, Managing Director, SWAROVSKI JAPAN LTD.

The seminar will be followed by an open panel discussion with Q&A, and by a networking cocktail from 20h00 onwards. We hope you can join us!

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Note 1: If you do not receive a confirmation within 24 hours, kindly contact us again. 
Note 2: Cancellations after July 9th and no-shows will be charged in full.