Monetising Service: Unlocking After-Sales Revenue with IT & OT Convergence
We would like to invite you to our upcoming Executive Insights featuring a keynote by Mr. Oliver Steil, Chairman of the Executive Board and CEO, TeamViewer.
In this talk, Oliver Steil, Chairman of the Executive Board and CEO of TeamViewer, will show how companies can continue to generate revenue after selling their products. The classic product lifecycle model includes the phases of introduction, growth, maturity, saturation, and decline. Modern companies aim to delay the saturation and decline phases as much as possible. One way to achieve this is by offering after-sales services – services provided after the actual product sale. Examples include:
- Remote connectivity tools for maintenance and support
- Augmented Reality (AR) assistance
- AI-based automation
For a long time, IT and OT were separate: IT managed office systems, while OT managed factory operations. Today, they are converging. Modern production facilities are connected to the Internet and send data to IT systems. This IT/OT convergence allows companies to make their physical operations more efficient, enabling remote machine control and predicting errors before they occur.
Subscription models in the IT and OT space also help improve operations while generating regular, recurring revenue.
In summary, this talk will show how companies can shift their focus from one-time product sales to continuous, profitable services – enhancing competitiveness and creating long-term revenue streams.
We look forward to your registration.
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Costs: JPY 6,600 For AHK Japan Members | JPY 8,800 For Non-Members
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Friday, 26th September 2025 | 08:00 – 09:30 (JST)
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詳細はこちら
Hilton Tokyo Sakura, 3F
Program
Remarks
Expected Participants: 15-30 people | C-Level Management of mostly Japanese subsidiaries of German multinational corporations and SMEs
Registration deadline: Thursday, September 18th 2025 12.00 JST ｜Cancellation after the deadline or no-show will be charged fully
Please inform us by 11st September about dietary restrictions if any.
Speaker
Mr. Oliver Steil, Chairman of the Executive Board and CEO, TeamViewer
Oliver Steil has been CEO of TeamViewer since January 2018 and since the IPO of TeamViewer, he is Chairman of the Executive Board. He is an internationally experienced manager with a proven track record in building and successfully leading tech champions. As Chief Executive Officer, Oliver Steil is responsible for the development and implementation of TeamViewer’s strategy, product development and operating business overall.
Before taking over this position, he was Partner at the international Private Equity firm Permira. There he built up and headed Permira’s Portfolio Group, which works with global deal teams across all sectors on designing and delivering value creation plans for Permira funds’ portfolio companies.
Prior to joining the Private Equity firm, Oliver Steil served as CEO of Sunrise Communications AG, the largest privately-owned telecommunications provider in Switzerland, and as CEO of Debitel (today: freenet AG), a leading mobile service provider in Germany. He started his career at McKinsey where he became a Partner with focus on the telecommunications and technology sector.
Oliver Steil holds a Master’s Degree (German diploma) in Electrical Engineering from the Ruhr-University, Bochum, Germany.
Registration Form
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